Use the Create an Account link and enter your contact information, and shipping and billing addresses, to register for an online account. Your information will be reviewed to create a new account or link your online login to an existing account. If applicable, your institutional pricing will be applied to your account and calculated for each order. You can place credit card orders until your purchasing account is approved. However, your shopping cart will display list prices.

It takes approximately 24–48 hours for new online accounts to be approved. If you are placing a credit card order (Visa™, MasterCard™, American Express™), you can register and place your order, however your order will be held until your account is confirmed. If you have not previously purchased from BD and would like to order by purchase order, you will be prompted to complete a credit application, which you can upload upon completion. 

Basic Accounts let individuals without purchasing authority create, share and save Shopping Lists with colleagues and authorized purchasers.

Purchasing Accounts let individuals create Shopping Lists, buy products, view product availability, track current orders and view order history. Purchasing Accounts apply institutional pricing on orders and enable you to participate in our research reward loyalty program.

Go to the Account Information section on the My Account page to change your contact information.

Use the Reset Password link to obtain a new password. The new password will be emailed to you. After you log in, go to the Sign-in Options section of the My Account page to change your password.

The username is your email address.

You can manage your billing and shipping addresses through the Shipping & Billing section on the My Account page. New address additions will be reviewed by BD. The new address will display as pending in the Shipping & Billing section of your My Account page. Once approved, orders can be placed with new addresses.

Whenever the cart icon is displayed, a click adds one unit of the product to your Shopping Cart. Once items are placed in the cart, quantities can be updated, items can be added to a Shopping List or deleted, or new items can be added. Items in the Shopping Cart automatically reflect your institutional pricing and an estimated delivery date. 

List prices are available through the online catalog. If you have an approved Purchasing Account, you can see your institutional prices after login.

The estimated arrival date of a product is displayed when the product is placed in the Shopping Cart. Once the order is placed, the confirmed arrival date is sent via email. This information is also available in the Order History section of the My Account page.

Credit cards (Visa™, MasterCard™, American Express™) and purchase orders are accepted upon approved credit. Accounts that place online orders using a purchase order number will receive an invoice.

To complete your order, select the method of payment and shipping address and confirm the order. After the order is submitted, a link to a printable confirmation page is presented that includes your order number. You will also receive an email confirmation with this information.

By default, your user ID is saved as the contact person for orders. You can change the contact person for an order by simply editing the attention field when you place your order. The contact person is listed on the delivery slip and invoice.

The Quick Shop feature lets you easily add several items to the cart using the catalog number with the desired quantity.

You can review and track orders from the Order History section on the My Account page. This section includes online orders, as well as orders placed by email, phone or fax. Orders are searchable by order status, location, order number and PO number. You can also search by catalog number or item name to make it easy to locate an order.

Selecting an order allows you to review the payment method, shipping and billing addresses, delivery method, ordered items and order status. After an order has been shipped, you can download the invoice.

Copies of invoices can be obtained through the Order History section on the My Account page.

A link to the Terms and Conditions of Sale can be found on the order review pages.

CoA documents can be found at http://regdocs.bd.com/regdocs/searchCOA.do.

Saving a Shopping List makes it easy to share the list with others and speeds reordering. You can create a Shopping List from the Shopping Cart, the Quick View feature and the Product Details pages. Your saved Shopping Lists can be managed through the Shopping List section on the My Account page.

On the My Account page, you’ll find saved Shopping Lists in the Shopping List overview. You can rename, add or remove items from your saved Shopping Lists from this area.

You can email a saved Shopping List from the Shopping List overview on the My Account page. When a Shopping List is shared with a registered user, it will be automatically loaded to their Shopping List overview.