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Service Hours: Mon-Fri 9:00-17:00 CET
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Support
Customer service
Scientific support
Technical service
BD International
Tullastrasse 8-12
69126 Heidelberg, GermanyTel: 49.6221.305.212
Fax: 49.6221.305.530
flow.support@bd.comBD Technical Service
Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg, Germany
Tel: 49.6221.305.623
Fax: 49.6221.303.530
bdb_cee@europe.bd.comTel: 49.6221.305.143
Fax: 49.6221.305.343Ordering
Sales: cotacaobdb@bd.com
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Armenia
Support
Customer service
Scientific support Technical service BD Moscow
12 Dvintsev Str., Bld. 1, Block C, floor 4
127018 Moscow,
Russia32.52.720.600
BD Technical Service
Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg,
Germany
Tel: 7.495.775.8582
Fax: 7.495.775.8583
BDB_CIS@europe.bd.comTel: 49.6221.305.143
Fax: 49.6221.305.343Ordering
Sales: cotacaobdb@bd.com
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Austria
Support
Customer service
Scientific support Technical service Concorde Business Park 1/E/1/7
2320 Schwechat,
Austria
43.1.706.36.60.29
43.1.706.36.60.4543.1.706.36.60.29
43.1.706.36.60.47Tel: 43.1.706.36.60.20
Fax: 43.1.706.36.60.11
customerservice.bdb.de@europe.bd.com
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Azerbaijan
Support
Customer service
Scientific support Technical service BD Moscow
12 Dvintsev Str., Bld. 1, Block C, floor 4
127018 Moscow,
Russia32.52.720.600
BD Technical Service
Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg,
Germany
Tel: 7.495.775.8582
Fax: 7.495.775.8583
BDB_CIS@europe.bd.comTel: 49.6221.305.143
Fax: 49.6221.305.343Ordering
Sales: cotacaobdb@bd.com
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Support
General information
Scientific support Technical service Bioline Belarus
Melezha str. 1, apt. 1512,
office 12
220113 Minsk,
Belarus
Tel: 32.52.720.600
help.biosciences@bd.comBD Technical Service
Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg,
Germany
Tel: 375.1739.4379
Fax: 375.1726.28789
ivankova@bioline-bs.byTel: 49.6221.305.143
Fax: 49.6221.305.343 -
Belgium
Support
General information
Scientific support Technical service BD
Erembodegem-Dorp 86
9320 Erembodegem,
Belgium
32 (0) 53.720.600
32.53.720.600
32.53.720.220Tel: 32.53.720.556
Fax: 32.53.720.333
info.benelux@bd.com -
Bosnia and Herzegovina
Support
General information
Scientific support Technical service Sedzan Engineering d.o.o
71320 Vogosca,Igmanska bb
Sarajevo,
Bosnia and
Herzegovina
49.6221.305.212
49.6221.305.530
BD Technical Service Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg,
GermanyTel: 387.33.43.5.88
sedzan@bih.net.baTel: 49.6221.305.143
Fax: 49.6221.305.343 -
Bulgaria
Support
General information
Scientific support Technical service Diamed Ltd.
Hristo Tzenov Street 4
1407 Sofia,
Bulgaria49.6221.305.212
49.6221.305.530
BD Technical Service Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg,
Germany
Tel: 359.2.962.1755
Tel: 359.800.13030
Fax: 359.2.961.1753
office@diamed.bg.comTel: 49.6221.305.143
Fax: 49.6221.305.343
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Croatia
Support
Customer service
Scientific support Technical service Gorea Plus
Kerestinec, Svetonedeljska cesta 9710431 Sveta Nedelja,
CroatiaTel: 49.6221.305.212
Fax: 49.6221.305.530
flow.support@bd.comBD Technical Service
Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg,
Germany
Tel: 385.33.693.10
Fax: 385.33.693.11
gorea@gorea-plus.hrTel: 49.6221.305.143
Fax: 49.6221.305.343 -
Cyprus
Support
Customer service
Scientific support Technical service BD
Arif & Bintoak Building, 1st floor
P.O. Box 52279, Karama, Zabeel Road, Dubai
United Arab Emirates
32.2.400.98.95
971.4.337.95.25
971.4.337.95.51Tel: 971.4.337.95.25
Fax: 971.4.337.95.51
bdb.ema@europe.bd.com
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Support
Customer service
Scientific support Technical service Becton Dickinson Czechia, s.r.o.
Křenova 438/1
169 00 Praha 6,
Czech Republic
49.6221.305.212
49.6221.305.530BD Technical Service CZ
420.235.315.558
420.235.315.768
TechnicalServiceCZ@bd.comTel: 420.257.288.872
Fax: 420.235.312.786
BDBCZ@bd.com
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Denmark
Support
Customer service
Scientific support Technical service Contracts and maintenance Firskovvej 25B
2800 Lyngby ,
Denmark45.80.606.062
help.biosciences@bd.com45.80.606.062
45.43.434.166
Techsupport@bd.comTel: 45.4343.4566
bddenmark@bd.comOrdering
Customer service
Training and workshopsordre.dk@bd.com 46.8.775.51.00
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Estonia
Support
Customer service
Scientific support Training and Workshops InBio OÜ
Akadeemia Tee 15
126 18 Talinn,
Estonia
32.2.400.98.95 46.8.775.51.00
Tel: 372.620.435.2
Fax: 372.620.435.8
inbio@inbio.ee
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Finland
Support
Customer service
Scientific support Technical service Contracts and maintenance BD
yritie 1801510 Vantaa,
Finland
358.800.41.14.08
358.800.41.14.08
bdno_technical_service@bd.com Tel: 358.9.8870.780
bdsuomi@bd.comOrdering
Customer service
Training and workshopstilaukset.fi@bd.com 46.8.775.51.00
bdbnordictraining@bd.com -
France
Support
Customer service
Scientific support Technical service Training and workshops BD
Rue Aristide Bergès 11 - BP 4
38800 Le Pont de Claix,
France33.1.45.12.50.50
BD
Parc Tertiaire SILIC
56 rue d’Arcueil, 94523 Rungis
France
33.1.45.125.060
33.1.45.125.070Tel: 33.4.76.68.94.96
Fax: 33.4.76.68.35.06
Fax: 33.4.76.68.36.93
serviceclientbdf@europe.bd.comTel: 33.1.45.125.050
Fax: 33.1.45.125.070
hotlinesat@bd.com33.1.45.125.060
33.1.45.125.070
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Georgia
Support
General information Scientific support Technical service
Coramedi
Mindeli 7
Tbilisi,
Georgia
32.52.720.600
49.6221.305.170
49.6221.305.412technischerservice@europe.bd.com
Tel: 995.32.327521
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Germany
Support
Customer service Scientific support Technical service
Tullastrasse 8-12
69126 Heidelberg,
Germany
49.6221.305.212
49.6221.305.530
49.6221.305.170
49.6221.305.412
Tel: 49.6221.305.551
Fax: 49.6221.305.107
customerservice.bdb.de@europe.bd.com -
Greece
Support
Customer service Scientific support Technical service
BD
Amfitheas Avenue 5
17122 Nea Smyrni, Athens
Greece
32.2.400.98.95
Tel: 39.02.482.406.00
Fax: 39.02.482.055.70Tel: 30210.940.77.41
Fax: 30210.940.77.40
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Hungary
Support
General Information Scientific support Technical service
Diagon Kft.1047 Budapest
Baross u. 48 - 52,
Hungary
49.6221.305.212
49.6221.305.530
49.6221.305.170
49.6221.305.412technischerservice@europe.bd.com
Tel: 36.1.369.6500
Fax: 36.1.369.6301
diagon@diagon.com
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Iceland
Support
General Information
Scientific support Technical service Training and workshops Fastus
Sidumuli 16
Iceland32.52.720.600
46.8.775.51.75
46.8.645.08.0846.8.775.51.00
Tel: 354.580.3900
diagon@diagon.com -
Ireland
Support
Customer Service
Scientific support Technical service Training and workshops BD
1030 Eskdale Road, Winnersh Triangle
Wokingham, Berkshire RG41 5TS, England
UK
44.800.917.87.76
0.800.917.8776 0.800.917.8776
Tel: 0.800.917.8776
BDUK_customerservice@bd.com -
Italy
Support
Customer Service
Scientific support Technical service Customer training BD
Via Cialdini 1620161 Milano, Italy
39.02.48.24.06/00
Tel: 39.02.482.406.00
Fax: 39.02.482.055.70
sat_italy@europe.bd.comTel:39.02.482.402.58
Fax:39.02.482.402.336Tel: 39.2.48.240.500
Fax: 39.2.40.918.011
Fax: 39.2.48.204.775
servizioclientiitalia@bd.comBilling
Ufficio Crediti Ufficio Contabilità Fornitori Tel: 39.02.48.240.223/308
Tel: 39.02.80.663.040
Ordering
Ufficio Ordini
Invio Ordini
Ufficio Gare
Ufficio ReclamiTel: 39.02-48.240.500 Opzione 1
Fax: 39.02-48.204.775Tel: 39.02-48.240.500 Opzione 3
Tel: 39.02-48.240.500 Opzione 2
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Latvia
Support
General Information Scientific support Technical service Interlux, SIA
Noliktavu 9, Dreiliņi
Stopiņu novads, LV-2130,
Latvia32.52.720.600
46.8.775.51.75
46.8.645.08.08Tel: 371.677.952.40
Fax: 371.677.952.41
info@interlux.lv -
Lithuania
Support
General Information Scientific support Technical service Training and workshops Interlux Ltd.
Avieciu g 1608418 Vilnius, Lithuania
32.52.720.600
46.8.775.51.75
46.8.645.08.0846.8.775.51.00
Tel: 370.527.868.50
Fax: 370.527.967.28 -
Luxembourg
Support
Customer service
Scientific support Technical service Training and workshops BD
Erembodegem-Dorp 86
9320 Erembodegem,
Belgium32 (0) 53.720.600
32.53.720.600
32.53.720.22032.53.720.429
Tel: 32.53.720.556
Fax: 32.53.720.333
info.benelux@bd.comOrdering
Sales: cotacaobdb@bd.com
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Macedonia
Support
Customer service
Scientific support Technical service Tullastrasse 8-12
69126 Heidelberg,
Germany49.6221.305.212
49.6221.305.53049.6221.305.170
49.6221.305.412Tel: 49.6221.305.551
Fax: 49.6221.305.107
customerservice.bdb.de@europe.bd.comOrdering
Sales: cotacaobdb@bd.com
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Netherlands
Support
Customer service Scientific support Technical service Training and workshops
BD
Lang Dreef 11
4131 NJ Vianen,
Netherlands
31 .20.582.94.24
31.20.582.94.24
31.20.582.94.26
31.20.582.94.24Tel: 31.20.582.94.16
Fax: 31.20.582.94.21
info.benelux@bd.com -
Norway
Support
Customer service
Contracts and maintenance Technical service Training and workshop Gjerdrumsvei 8
0484 Oslo,
Norway23.96.69.11
46.8.775.51.00
Tel: 47.64.00.99.00
bdnorge@bd.comOrdering
Customer Service: ordre.no@bd.com
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Poland
Support
Customer service
Scientific support international Technical service Scientific support local BD
Ul. Osmańska 14
02-823 Warszawa,
Poland49.6221.305.212
49.6221.305.53048.22.377.11.15
48.22.377.11.0349.604.066.932
49.602.175.173Tel: 48.22.377.11.19
Fax: 48.22.377.11.01
bdb_poland@europe.bd.com -
Portugal
Support
Customer service
Contracts and maintenance Technical service Training and workshop Gjerdrumsvei 8
0484 Oslo,
Norwaybdno_technical_service@bd.com 23.96.69.11
46.8.775.51.00
Tel: 47.64.00.99.00
bdnorge@bd.comOrdering
Customer Service: ordre.no@bd.com
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Romania
Support
General Information Technical service Scientific support
Novaintermed Srl.
Drumul Potcoavei Street 5A - Sector 1
077190 ILFOV Pipera-Tunari,
RomaniaBD Technical Service
Central Eastern Europe & CIS
Tullastrasse 8-1269126 Heidelberg,
Germany49.6221.305.212
49.6221.305.530Tel: 40.31.401.10.90
Tel: 40.31.401.10.88
Tel: 40.21.230.74.30
Fax: 40.31.401.10.89
Fax: 40.31.230.71.30
purchase@novaintermed.roTel: 49.6221.305.143
Fax:49.6221.305.343Ordering
Customer Service: ordre.no@bd.com
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Russia
Support
General information Customer Service Technical service Scientific support
BioLine LLCPetrogradskaya nab 36A b/c Linkor
197101 St. Petersburg,
Russia
BD Moscow12 Dvintsev Str., Bld. 1, Block C, floor 4
127018 Moscow,
Russia
BD Technical Service
Central Eastern Europe & CISTullastrasse 8-12
69126 Heidelberg,
Germany
32.52.720.600Tel: 7.812.320.4949
Fax: 7.812.320.4940
main@bioline.ruTel: 7.495.775.8582
Fax: 7.495.775.8583
BDB_CIS@europe.bd.comTel: 49.6221.305.143
Fax: 49.6221.305.343
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Serbia
Support
General information Technical service Scientific support Uni-Chem
Gospodar Jovanova 63
11000 Beograd,
SerbiaBD Technical Service
Central Eastern Europe & CIS
Tullastrasse 8-12
69126 Heidelberg,
Germany
49.6221.305.212
49.6221.305.530
Tel: 381.11.3282.986
Fax: 381.11.3282.205
info@uni-chem.rsTel: 49.6221.305.143
Fax: 49.6221.305.343 -
Sweden
Support
Customer service Technical service Contracts and maintenance Scientific support Training and workshops
Marieviksgatan 25
117 43 Stockholm,
Sweden
46.8.775.51.75
46.8.645.08.08
bdno_technical_service@bd.com
46.8.775.51.75
46.8.775.51.00Tel: 46.8.775.51.60
bdsweden@bd.com -
Slovenia
Support
General information Technical service Scientific support
Medias International d.o.o.Leskoskova cesta 9d
1000 Ljubljana, Slovenia
Tel: 386.1.520.2158
4BD Technical Service
Central Eastern Europe & CISTullastrasse 8-12
69126 Heidelberg,
Germany
449.6221.305.212
49.6221.305.530Tel: 386.1.520.2495
Fax: 386.1.520.2164
info@medias-int.siTel: 49.6221.305.143
Fax: 49.6221.305.343 -
Slovakia
Support
General information Technical service Scientific support
Bio G, spol. s r.oElektrarenska 12092
Slovakia
BD Technical Service CZ420.235.315.558
420.235.315.768
49.6221.305.212
49.6221.305.530Tel: 421.2.4552.6381
biog@biog.sk -
Switzerland
Support
Customer service Technical service Scientific support
BDBinningerstrasse 94
4123 Allschwil,
Switzerland41.61.485.22.98
41.61.485.22.00
41.61.485.22.95
41.61.485.22.92
Tel: 41.61.485.22.22
Fax: 41.61.485.22.02customerservice.bdb.ch@europe.bd.com
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United Kingdom
Support
Customer service Technical service Scientific support Training and workshops
BD1030 Eskdale Road, Winnersh Triangle
Wokingham, Berkshire RG41 5TS, England
UK
0.800.917.8776
44.800.917.87.76
0.800.917.8776Tel: 0.800.917.8776
BDUK_customerservice@bd.com
