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Instrument Support
By Phone
877.232.8995, prompt 2, then prompt 1
5 a.m. to 5 p.m. PT
Online
Software and Reagent Support
By Phone
877.232.8995, prompt 2, then prompt 2
6:30 a.m. to 5 p.m. PT
Customer Service
By Phone
Toll-free: 866.979.9408
Toll-free fax: 800.565.0897
Service Contract information
By Phone
877.232.8995, option 4
Field_Service@bd.com
BD Biosciences ordering
By Phone
866.979.9408
800.565.0897 (fax)
5 a.m. to 4 p.m. PT
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